Organization of the Management Evaluation and Audit Section
As issues confronting state agencies continue to become more complex, there is a growing need for agency leaders to seek more effective methods for managing their areas of responsibility for both programmatic and business functions. The Management Evaluation and Audit Section in OSBM specializes in management analysis of state government agencies, including assessment of organizational structure, staffing, systems, processes, workload, and delivery and quality of services. The division seeks to identify those areas that need improvement, to clarify causes of inefficiencies, and to provide and recommend implementation of best business practices for each situation. Its mission is to identify opportunities to reform government, save tax dollars, and improve services. Objectives include:
- Help state agencies provide best-in-class performance for services they should provide,
- Help state agencies cease those activities that are duplicative or wasteful, and
- Bring about synergies by discovering opportunities for cross-agency collaboration.
Work is initiated by voluntary client (agency) requests, by legislation, or by the initiation of OSBM itself.
In addition, the section provides ongoing analysis, compilation, and budget services in the areas of:
- Assisting the OSBM program analysts with validating RBB performance measures through evaluation of agency programs.
- Assisting Strategic Management section with development of the management scorecards.
- Reports on fees, adjustments to costs of collections, agency business function staffing, and personal service contracts.
Clients – Cabinet and Council of State agencies, universities, community colleges, local school systems, and the General Assembly.
Staff – The types of studies undertaken by OSBM require that its management analysts have experience in management consulting and analysis, performance auditing, financial auditing, internal auditing, program evaluation, industrial engineering, operations research, economic analysis, or other similar fields. Current staff has a mix of these experiences. Most of the staff has either a masterís degree or a certification, such as CPA or CIA.
Staff assignments are generally grouped by the type of projection but joint projects are common.
Office of State Budget and Management
20320 Mail Service Center
Raleigh , NC 27699-0320
Telephone: (919) 807-4700
FAX: (919) 733-0640